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Our promise to you, when you subscribe to the Times Observer:

The Times Observer will deliver a dry and undamaged copy of the Times Observer in a reasonably convenient place to the subscriber.

We will make every effort, under normal conditions, to provide delivery no later than 6:30 a.m. on weekdays and 7:30 a.m. on Sundays and holidays.

A special delivery will be made to any subscribers who did not receive a paper.

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